Terms of Service
Service Agreement
1. Service Description
Jivica provides AI-powered medical coding and de-identification services. By using our services, you agree to these terms and conditions.
2. User Responsibilities
- Maintain accurate account information
- Protect account credentials
- Use services in compliance with applicable laws
- Report any security concerns promptly
3. Service Level Agreement
We strive to maintain 99.9% uptime for our services. Scheduled maintenance will be communicated in advance.
4. Intellectual Property
All intellectual property rights related to our services remain with Jivica. Users retain rights to their data.
5. Limitation of Liability
While we strive for accuracy, Jivica is not liable for coding decisions made based on our AI suggestions. Users should verify all results.
Documentation
Complete service documentation and guides
Compliance
Regular updates to maintain compliance
Support
24/7 technical support available