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Terms of Service

Service Agreement

1. Service Description

Jivica provides AI-powered medical coding and de-identification services. By using our services, you agree to these terms and conditions.

2. User Responsibilities

  • Maintain accurate account information
  • Protect account credentials
  • Use services in compliance with applicable laws
  • Report any security concerns promptly

3. Service Level Agreement

We strive to maintain 99.9% uptime for our services. Scheduled maintenance will be communicated in advance.

4. Intellectual Property

All intellectual property rights related to our services remain with Jivica. Users retain rights to their data.

5. Limitation of Liability

While we strive for accuracy, Jivica is not liable for coding decisions made based on our AI suggestions. Users should verify all results.

Documentation

Complete service documentation and guides

Compliance

Regular updates to maintain compliance

Support

24/7 technical support available